Privacy Policy

1. Introduction

TDBIM Solutions LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, or use our services related to residential design, construction, renovations, additions, and permitting coordination.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

a) Information you provide to us

• Name
• Email address
• Phone number
• Project address (if provided)
• Project details (scope, budget range, timeline, photos you upload if applicable)
• Any other information you choose to share (messages, attachments, etc.)

b) Information collected automatically

• IP address and approximate location (city/state) derived from IP
• Browser type, device identifiers, operating system
• Pages viewed, links clicked, referring/exit pages
• Dates and times of visits, and basic diagnostic data (e.g., errors)

c) Cookies and similar technologies

We may use cookies, pixels, and similar technologies to enable site functionality, understand usage, and improve performance. You can control cookies through your browser settings. If you disable cookies, some features may not work properly.

3. How We Use Your Information

• Respond to inquiries and provide consultations, estimates, or proposals
• Communicate about project planning, scheduling, and permitting coordination
• Improve our website, services, and customer experience
• Maintain security, prevent fraud, and troubleshoot issues
• Comply with legal obligations and enforce our agreements

We do not sell your personal information.

4. How We Share Information

We may share information in the following limited circumstances:

• Service providers: vendors that help us operate the website, email, analytics, and business tools (under confidentiality obligations).
• Project partners: architects, engineers, surveyors, subcontractors, and consultants involved in your requested services.
• Permitting and authorities: local county/city permitting offices and inspectors where necessary to support permitting and compliance.
• Legal and safety: to comply with law, court order, or lawful requests; to protect rights, safety, and property; or to investigate fraud.
• Business transfers: if we are involved in a merger, acquisition, financing, or sale of assets.

5. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including to meet legal, accounting, and business requirements. Retention periods vary depending on the type of data and purpose.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

7. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

8. Your Choices and Rights

a) General rights

You may request access, correction, or deletion of personal information we maintain about you, subject to legal exceptions. You may also opt out of non-essential marketing communications at any time.

b) California (CCPA/CPRA) Notice

If you are a California resident, you may have the right to know what personal information we collect, use, and disclose; the right to request deletion; the right to correct inaccurate information; and the right to opt out of the “sale” or “sharing” of personal information. We do not sell personal information, and we do not share personal information for cross-context behavioral advertising based on our current practices. We will not discriminate against you for exercising your rights.

To submit a request, contact us using the information in Section 12. We may need to verify your identity before completing your request.

c) EEA/UK (GDPR) Notice

If you are located in the EEA or UK, our legal bases for processing personal data may include: (i) your consent (for example, where required for certain cookies), (ii) performance of a contract or steps requested by you before entering into a contract (e.g., preparing an estimate), (iii) legitimate interests (e.g., improving our services, securing our website), and (iv) compliance with legal obligations.

You may have the right to access, rectify, erase, restrict, or object to processing, and the right to data portability. You may also withdraw consent at any time where processing is based on consent. You also have the right to lodge a complaint with your local data protection authority.

9. Cookies Preferences

Where required by applicable law, we will request your consent for certain cookies. You can also manage cookie settings through your browser. If you use a browser-based “Do Not Track” signal, our response may vary depending on how our site is configured at the time.

10. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

12. Contact Us

TDBIM Solutions LLC
Clermont, Florida
Email: info@tdbimsolutions.com
Phone: (XXX) XXX-XXXX

This template is provided for general informational purposes and does not constitute legal advice. For compliance specific to your business (e.g., specific analytics tools, advertising, payment processing, or client portals), consult counsel.